Cancellation & Refund Policy

Effective Date: 01.02.2025

1. Company Information

Business Name: Lordsmark Micro Biotech
Address: B 101, Ridhi Sidhi Complex, M.G. Road, Borivali (E), Mumbai - 400066
Phone: +8655460980
Email: lordspathology@gmail.com

2. Service Nature

We offer pathology testing services and do not sell physical products. This policy applies only to online bookings and payments made for our diagnostic services.

3. Cancellation Policy

• Appointments can be cancelled up to 12 hours before the scheduled test time.
• To cancel, contact us at +8655460980 or email lordspathology@gmail.com with booking details.
• Cancellation requests within 12 hours of the test may not be eligible for refunds.

4. Refund Policy

• Full refunds for eligible cancellations made 12 hours in advance.
• Approved refund will be credited to the original payment methods within 5-7 business days.
• No refunds if:
• Cancelled less than 12 hours before appointment
• Customer fails to appear
• Test already conducted or processing started

5. Rescheduling Appointments

Rescheduling is allowed at least 12 hours before the scheduled time, subject to availability.

6. Contact for Support

For any queries:
Email: Info@lordspath.com
Phone: +91 86554 60980

We thank you for choosing Lordsmark Micro Biotech and appreciate your understanding.